Resume

Principal CX Designer

Veritas Technologies ,(2018 - Present)

• Responsible for defining CX standards which includes building components and promoting these standards within products. This work will drive company vision of a seamless and consistent product experience for customers.

• Create user experience designs which are fully responsive for multiple device types along with modern patterns and conventions to produce rich user experiences. Responsible to contribute to internal component library with new designs.

• Collaborate effectively with extended teams and customers to solve customer issues and improve the overall customer and developer experience. Serving as a role model for junior team members on project execution, documentation and support of cross functional

Principal Interaction Designer

Oracle,(2015 - 2018)

• Collaborated with Product Management, Strategy and development to deliver designs for HCM mobile applications in an agile UX environment using wireframes, process flows, high fidelity mockups and interactive process.

• Led Oracle Sales Cloud and Retail Execution mobile applications (smartphone & tablet) with a focus on customer experience and extensibility.

• Enhanced and converted Oracle Sales Cloud UX migration to the next generation FUSE simplified UI that emphasizes mobility and agile design process.

• Authored specifications for JavaScript Extension Toolkit (JET) patterns like navigation, save model and form layout. Oracle JET is a next generation platform targeted at intermediate to advanced JavaScript developers working on browser based applications.

Senior Interaction Designer

Oracle,(2009 - 2015)

• Designed a automotive themed demo highlighting cutting edge Service and IOT/Machine Learning technologies which was presented by company President at Oracle Open World (2016). Conducted product demos and usability studies at Oracle Open World (2015 -2016). Designed a demo for executive management which was presented at Oracle Open World (2106). Presented at Modern Supply Chain Experience conference (2016-2017).

• Authored a broad range of Oracle FUSE design patterns for tablet and smartphone. Created helpful videos on how to read and write HTML specifications for the organizations which enabled other designers, product teams and new hires to come up to speed.

Interaction Designer

Oracle, (2006-2009)

• Generated Oracle Service/Engagement Cloud desktop design applications for agent browser which included navigation, chat and social self service.

• Designed Oracle Service/Engagement Cloud desktop design applications for sales representatives which included designs for advanced knowledge for B2B organizations with complex products and services.

Web Designer - Contractor

• Responsible for managing and designing web based interface prototypes for all modules of Oracle Product Lifecycle Management application.

• Designed and authored user task flow based on PLM business process. This involved using information such as user roles, functional summary, user scenarios for a business process and design factors to architect user task flows.